Designed for those who crave the inside scoop on everything from people to policy to profits, each THRIVE episode transforms complex business and HR topics into clear, actionable advice. Whether you’re an entrepreneur, a seasoned business owner, or an aspiring leader, this podcast is your go-to source for cutting through the noise and gaining a competitive advantage.
Episodes
Feb 23, 2021
Feb 23, 2021
20 min
When Ron “Boss” Everline decided to open a gym, he never realized what an impact he could make on individuals’ lives. That’s when he realized that training people was his calling in life. Now, 11 years later, Ron’s company Just Train, has over 1 million followers on Instagram. Listen in as he talks about, why he chose Instagram over other social media platforms, how he’s used it to help authentically build a following and referral source for his company, how he has positioned himself to stand out amongst a crowded market, building a brand, and more.
Resources:
To get more tips on social media strategies, read our article 5 Minutes a Day to a Better Social Media Strategy.
For more great information on how to market your business, download our free guide Startup Guide: Market Your Business.
Follow Paychex on Facebook @Paychex and Instagram @Paychex_Inc
Follow Ron "Boss" Everline on Instagram @justtrain
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Feb 16, 2021
Feb 16, 2021
26 min
With COVID-19 changing consumer buying behavior, small businesses have had to pivot quickly to meet customers where they are. For small business owners, how do you know if you are making the right decision when considering offering online payments or upgrading your payment technology?
In this episode, Gene Marks tackles these tough questions with Leslie Pearce, Senior VP of Inside Sales at Fiserv. You will hear in-depth insights into what small business owners need to succeed, and how a POS platform such as Clover can simplify these challenging tasks for a small business owner. In addition, Leslie provides details around the Fiserv Back2Business program, a multi-pronged initiative to invest $50 million in minority-owned business owners and the ecosystem of community organizations serving diverse entrepreneurs.
Resources:
Learn how businesses across the U.S. are pivoting to a new normal in our whitepaper SMBs & COVID-19: Peer Insights for Rebuilding and Recovery.
The Fiserv Back2Business program is accepting grant applications from minority-owned small businesses in Atlanta, Chicago, Milwaukee, New Jersey, New York, and soon to be Oakland. Qualifying businesses can receive up to $10,000 in COVID relief funds. Businesses can apply at aeoworks.com/Fiserv.
If you enjoyed this episode, make sure to hit follow so you won’t miss out on the latest small business insights.
Follow Paychex on Facebook @Paychex and Instagram @Paychex_Inc
Follow Fiserv on Twitter @fiserv and LinkedIn @fiserv
Follow Clover on Twitter @clovercommerce and on Instagram @clovercommerce
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Feb 9, 2021
Feb 9, 2021
32 min
As ranking member of the House of Representatives Small Business Committee, Congressman Blaine Luetkemeyer has some insight into some key economic topics affecting small business owners today and in the future. From his stance on the proposed national minimum wage increase, current unemployment benefits, and the national debt to the hot topic of worker classification, where he sees the future of bi-partisan agreements, and more – hear what he has to say in this episode of our business podcast.
Interested in learning more about key topics impacting businesses? Read our article, Top 10 Regulatory Issues Facing Businesses in 2021.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Feb 2, 2021
Feb 2, 2021
17 min
On this episode of the Paychex Business Series podcast, host Gene Marks is talking with U.S. Senator Cory Booker of New Jersey. Hear what the senator has to say about the minimum wage increase to $15 an hour and what that means for small business owners, the focus on low- and moderate-income area businesses in the new stimulus bill, and potential bipartisan agreements we may see in the future that will help the country as a whole.
Learn more about the recent stimulus bill by reading, “Nearly $900B Relief Act Becomes Law, Includes Funds for Second Round of Paycheck Protection Program Loans.”
Stay tuned for episode 35 as we'll be speaking with Congressman Blaine Luetkemeyer (R-MO) and getting his thoughts on the current economic status.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jan 27, 2021
Jan 27, 2021
14 min
Whether you have been impacted by COVID-19 or not, the new stimulus bill has some tax benefits that may help your business. In this episode of the Paychex Business Series podcast, host Gene Marks and guest Andy Gargana, Senior Federal Compliance Analyst at Paychex, are digging into these benefits. Hear as they talk about deferred taxes, tax credit for the Families First Coronavirus Relief Act (FFCRA), the different types of employment tax credits available, as well as the tax benefit if you lost money in 2020, 2019, or 2018.
Learn more about the recent stimulus bill by reading, “Nearly $900B Relief Act Becomes Law, Includes Funds for Second Round of Paycheck Protection Program Loans.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jan 26, 2021
Jan 26, 2021
18 min
On December 27, 2020, the new COVID-19 fiscal relief package was signed into law. One of the significant changes that came with this second stimulus bill is to the Employee Retention Tax Credit (ERTC). In this episode, Gene Marks is talking with Stephen Dombroski, Senior Compliance Manger at Paychex. Hear everything you need to know about the ERTC, including what it is, who’s eligible, and how to claim it.
Learn more about the recent stimulus bill by reading, “Nearly $900B Relief Act Becomes Law, Includes Funds for Second Round of Paycheck Protection Program Loans.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jan 25, 2021
Jan 25, 2021
9 min
The new Stimulus Bill includes a grant program dedicated to businesses in the arts industry that have been hit hard during the COVID-19 pandemic. With the Shuttered Venue Operator (SVO) Grant Program, $15 billion in grants have been dedicated to helping live venues that have seen a 25% or greater loss in revenue in 2020. Hear what Thad Inge, Senior Manager of Government Relations at Paychex, has to say about the requirements of this new grant, who qualifies, and more.
Learn more about the U.S. Small Business Administration’s Shuttered Venue Operator Grant Program.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jan 25, 2021
Jan 25, 2021
11 min
The new Stimulus Bill has brought more loans and grants for businesses in the U.S. But did you know that your address could help you during this process? When looking back at the data from last round of Paycheck Protection Program (PPP) loans, many businesses in low- and moderate-income (LMI) areas were overlooked. Listen in as Thad Inge, Senior Manager of Government Relations, talks with Gene Marks about how the new PPP is focusing on businesses in underserved areas.
Visit our website to learn more about the Paychex Protection Program and how businesses can qualify for a second round.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jan 22, 2021
Jan 22, 2021
9 min
In the most recent Stimulus Bill, $20 billion is set to fund the Economic Injury Disaster Loans (EIDL), providing businesses with two options: apply for up to two million dollars with a 30-year maturity, and/or apply for a grant that is $1,000 per employee, up to $10,000. Find out more details on the EIDL and what it means for your business as host Gene Marks talks with Thad Inge, Senior Manager of Government Relations at Paychex.
To apply for an EIDL loan or grant, visit sba.gov.
Visit our website for additional resources on the fiscal relief package.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jan 22, 2021
Jan 22, 2021
15 min
With the latest Stimulus Bill came a new round of Paycheck Protection Program (PPP), including opportunities for a second draw. Tune in as Gene Marks talks with Connor Mykins, compliance expert at Paychex, as they discuss key takeaways from this more targeted program, including another round of loans, required documentation, approved expenses, and loan forgiveness.
Visit our website to learn more about the Paychex Protection Program and how businesses can qualify for a second round.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jan 12, 2021
Jan 12, 2021
17 min
Founded in 1870, Graeter’s Ice Cream is on it’s fourth generation of family ownership. President and CEO of Graeter’s, Richard Graeter, knows that when it comes to running a business, innovation is important to keep up with the times. He also knows that while looking towards the future, it is important to honor the past and what has made them successful. In this episode, Richard talks with host Gene Marks about why they choose to continue using the slower, labor-intensive process of ice cream-making that his great-grandmother used 150 years ago and how that has helped differentiate them, the importance of trust in the transition of a family-owned business from one generation to another, the benefit of bringing on non-family talent, and more.
For more tips and insights on how to avoid conflict in a family business, read our article, “Managing Family Business Conflicts for the Good of the Company.”
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jan 5, 2021
Jan 5, 2021
18 min
Bart Adlam joined on as co-CEO of GOOD PLANeT FOODS in the midst of a global pandemic. With just three months under his belt as a partner in this plant-based products company, Bart shares with host Gene Marks his experience growing a business during 2020. Listen in as he talks about the food service business, running a business from home, the importance of not waiting for things to change, expanding internationally, and managing expectations as a new partner.
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Dec 29, 2020
Dec 29, 2020
17 min
As businesses continue to struggle as a result of the Covid-19 pandemic, a new stimulus bill was passed on December 27, 2020 to help alleviate payments for new and existing loans given to small businesses within this past year. Join us as Gene Marks talks with Senator Chris Coons from Delaware on these unbelievable benefits for small businesses including lending through the Paycheck Protection Program, small business debt relief, and many other provisions that will provide more than $300 billion to small businesses and nonprofits all over the nation.
If you’re looking for more specifics on key provisions of the law, visit our website for additional resources on the fiscal relief package.
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Dec 23, 2020
Dec 23, 2020
26 min
Hope. Optimism. Opportunity. Three powerful words that mean more this year than in years past. In this episode of the Paychex Business Series, Gene Marks is talking with host of Deadline: White House, Nicolle Wallace about what has come out of COVID-19 for small businesses and where the future may lie. Hear as they talk about the opportunity working from home has created for both employers and their employees, why startups are not just for people looking to make extra money, the importance of valuing your millennial employees, and how to make the mental health of your employees a priority.
For more information on employee mental health, read our article, “Mental Health at Work During COVID-19.”
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
This episode was recorded on December 15, 2020. The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Dec 22, 2020
Dec 22, 2020
26 min
New parameters around Paycheck Protection Program funding. COVID-19 liability protection. Potential increases to the minimum wage. The importance of affordable health care for small business owners. The challenges of big tech and need to establish a level playing field for small business owners to succeed, not only during these trying times, but also into the future. Listen in as we discuss these issues and more with Congresswoman Nydia M. Velázquez, Chairwoman of the House Small Business Committee. If you want a feel for what Congress plans to do to address the most pressing business challenges of today, and what to expect from them in 2021, this episode is for you.
Want to hear what else 2021 may bring for taxes, health care, regulations, and more? Watch a recording of our special digital event, The Business Impacts of the 2020 Elections: A National Perspective.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Dec 15, 2020
Dec 15, 2020
19 min
Inspiration for a business can come from anywhere. For Sharad Mohan, Co-Founder and CEO of Trainerize, found it in 2003 while working with a physiotherapist. Hear as Sharad talks with host Gene Marks about his journey from ideation to realization, the bumps along the way, why defining a new category may be the key to a successful business, and where he sees himself going in the future.
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Dec 8, 2020
Dec 8, 2020
21 min
When you think of Amazon, small businesses are probably not the first thing that comes to mind. But maybe it should be. With more than half of the products sold on Amazon coming from small- and medium-sized businesses, Keri Cusick, Head of Small Business Empowerment at Amazon says small businesses are a fundamental part of their work. Hear what she has to say about what the company is doing to support small businesses, their focus on the customer experience, and what trends they’ve seen over the past few months.
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Dec 1, 2020
Dec 1, 2020
55 min
With the election behind us, many are wondering what to expect with the new Biden administration. Join Gene Marks as he talks with three experts from Paychex: Thad Inge, Senior Manager of Government Relations, Mike Trabold, Director of Compliance Risk, and Laurie Savage, Senior Compliance Analyst. Listen in as this panel talks about what business owners may see under president-elect Joe Biden, including the next round of stimulus, FICA tax, minimum wage and overtime laws, health care, 401(k) plans, and more.
Join us for our upcoming webinar on December 15, The Business Impacts of the 2020 Elections: A National Perspective, with host Gene Marks, and guests Rebecca Jarvis and Nicolle Wallace. Register today!
DISCLAIMER:
This episode was recorded on November 20, 2020. The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Nov 25, 2020
Nov 25, 2020
22 min
Listen in as Ohio Congressman, Steve Chabot, joins us for a special episode of the Paychex Business Series podcast. Hear as he talks with Gene Marks about his role as a member of the Committee on Small Business, the status of the new stimulus package, business liability in the COVID-19 era, Paycheck Protection Program loan forgiveness, and what business owners hope to see in the next two years.
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Nov 24, 2020
Nov 24, 2020
19 min
Have you ever wondered how business journalists are able to write about the topic, without many having ever owned a business of their own? While Zach Warmbrodt, financial services reporter at POLITICO, may not be a business owner, he’s made a career out of providing commentary on a lot of the things that affect them. In this episode, Gene talks with Zach about the life of a business journalist, his take on the PPP, the rise of Fintech, and more.
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Nov 17, 2020
Nov 17, 2020
20 min
You’ve thought of a new idea for a product or business…now what? Well, according to Richard Gearhart, founding partner of Gearhart Law, the first thing you should do is to get in touch with an intellectual property professional. Hear as Richard talks with host, Gene Marks about the difference between patents, trademarks, and copyrights; the importance of protecting your intellectual property; and why getting advice from an attorney sooner is better.
Thinking about starting a business? Be sure to read our article, “Starting a Business Checklist: Tips for Your New Launch.”
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Nov 12, 2020
Nov 12, 2020
26 min
The results of the 2020 election will likely bring many changes for your business; in this episode, Gene talks with Thad Inge, Senior Manager of Government Relations at Paychex, about some of the most common questions being asked by business owners today, and what you can anticipate from the new administration.
Want to learn more about the business impacts of the 2020 election? Register for our upcoming webinar, The Business Impacts of the 2020 Elections: First Impressions, and learn how to jump on all these potential changes.
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Nov 10, 2020
Nov 10, 2020
18 min
No longer just lending institutions, banks have become financial consultants. That’s why it's so important for small business owners to build a strong relationship with their bank. Steve Zandpour, U.S. Head of Retail Specialty for BMO Harris Bank, joins host Gene Marks to give insight into the banking side of business. Hear what he has to say about the Paycheck Protection Program, Small Business Administration loans, competition in the lending industry, banker relationships and more.
To learn more about different types of small business financing options during the COVID-19 pandemic as well as lender options, read our article “Securing Financing for Your Small Business.”
Looking for ways to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Nov 3, 2020
Nov 3, 2020
20 min
What do China, New York City, and Washington, D.C. all have in common? According to Matthew Yglesias, co-founder of Vox.com, it’s larger populations and strong economies. Listen in as Matt talks with host Gene Marks about why he believes a bigger population would be beneficial for the United States. Hear as he talks about his stance on how the U.S. can become the #1 economy, why immigration is so important, how we should learn to look at the country’s deficit, and what he thinks about healthcare as it relates to businesses.
Looking for how to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Oct 27, 2020
Oct 27, 2020
26 min
Listen in as Rebecca Jarvis, chief business, technology & economics correspondent for ABC News, shares hard data and smart insights around significant “macro” issues small business owners need to be mindful of as they prepare for the weeks and months ahead. Rebecca and Gene discuss pent-up consumer demand and the coming holiday season, direct-to-consumer marketing, eCommerce, and opportunities with Amazon, more intentional spending habits and a renewed commitment to shop local, the unique challenges faced by women, as entrepreneurs and in the workplace, and much more.
Want to know what other business owners are doing to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Oct 20, 2020
Oct 20, 2020
23 min
Finding loans for your small business can be a challenge – your company is not as big, you may be looking to borrow smaller amounts of money, or you may need your loan faster than a large bank can provide it. OnDeck, is an online lender company focused on the small business customer. In this episode, Gene Marks talks with Noah Breslow, Chief Executive Officer and Chairman of the Board of Directors at OnDeck. Hear what Noah has to say about the service OnDeck provides, the online experience of applying for a loan, bridge loans, and more.
For more information about small business loans, read our article, “Securing Financing for Your Small Business.”
Looking for how to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Oct 13, 2020
Oct 13, 2020
26 min
Building and maintaining customer relationships is more important now than ever before. With that in mind, many businesses are looking into customer relationship management (CRM), and may be asking themselves, “Is it time to invest in CRM software?” In this episode, Meredith Schmidt, Executive Vice President, General Manager of Salesforce Essentials and SMB at Salesforce, is talking with Gene Marks about the importance of CRM for small businesses, how to be sure you are taking full advantage of the software capabilities, the future of Salesforce, and more.
For more ideas on how to connect with customers, read our article, “How Microbusinesses Can Build Customer Relationships.”
Looking for how to get back to business during COVID-19? Download our whitepaper, “Peer Insights to Help SMBs Get Back to Business.”
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Oct 6, 2020
Oct 6, 2020
27 min
Social media platforms such as Facebook and Instagram have become increasingly popular for use by small businesses as a tool for marketing, facilitating store traffic, and completing transactions. In this episode, host Gene Marks talks with Rich Rao, Vice President of Small Business at Facebook. Hear what he has to say about the increasing trend of small businesses entering the eCommerce space, how companies are using social media as a form of communication with their customers, what features Facebook provides small business owners, and where he sees the future of the Facebook Small Business group going to help companies be successful.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Sep 29, 2020
Sep 29, 2020
19 min
As many work environments changed with the onset of COVID-19 from in office to remote working, the impact was felt heavily for The FruitGuys, a company that delivers fresh fruit to businesses around the United States. That’s when Chris Mittelstaedt, CEO and Founder of The FruitGuys, had to become creative and reimagine how his company would navigate these uncertain times. Hear as he talks with host Gene Marks about how The FruitGuys has changed their business model and evolved over the past six months to keep the business going, how they are working to help support small farmers, how they have managed to run a nonprofit to help feed the hungry, and where he sees the future of supply chain and office working in the future.
Visit our Coronavirus (COVID-19) Help Center for more information on navigating your business.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Sep 25, 2020
Sep 25, 2020
27 min
With the upcoming presidential election just around the corner and as the country continues to feel the effects of the current pandemic, there’s a lot for small business owners to consider. Recently, candidate Joe Biden put together an advisory council on small businesses and entrepreneurship, that includes former 2020 Democratic presidential candidate, Andrew Yang. In this special episode, host Gene Marks talks with Yang about the small business initiatives that Biden released on September 23, and what we might expect to see under a Biden/Harris administration. Hear as he talks about plans for additional relief for those that missed the Paycheck Protection Program (PPP), the importance of making distinctions between small businesses and large firms, and Biden’s stance on labor and what that means for small business owners.
Visit our Coronavirus (COVID-19) Help Center for more information on navigating your business.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Sep 22, 2020
Sep 22, 2020
29 min
Face masks or face shields? Thermal scanning or symptom checking? UV light, disinfectants or air filters? These are questions that small business owners are having to ask themselves as they work to create a safe working environment in the COVID-19 era. But how do you know what’s best and what is the best use of your money? In this episode, infectious disease physician and epidemiologist, Dr. Anthony Harris, breaks each of these down and provides insights on what you need to know when it comes to operating a safe business for you, your employees, and your customers.
For more information on implementing new safety precautions, including social distancing and increased cleaning, take a look at the “Workplace Safety & Privacy Considerations” section of our ebook, What to Consider as Businesses Re-Open During the COVID-19 Pandemic.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
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Sep 15, 2020
Sep 15, 2020
20 min
As businesses work to navigate these challenging times, they are facing new questions about employer liabilities as they relate to COVID-19. On this episode, labor and employment litigation lawyer, Kamran Mirrafati, talks with host Gene Marks about what you need to know when it comes to liability insurance; workers’ compensation; retaliation and failure to accommodate claims, the importance of maintaining employee privacy, the impact of the Families First Coronavirus Relief Act, and more.
Visit our Coronavirus (COVID-19) Help Center for more information on navigating your business.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Sep 8, 2020
Sep 8, 2020
22 min
With an influencer like actor Ryan Reynolds, who would ever doubt the success of the spirits brand Aviation American Gin? But Senior Brand Manager, Adrian Molina, says there’s much more to influencer marketing than a big name. Hear as he shares with Gene Marks about his experience working with Reynolds – as an influencer and creative partner, why he feels it’s so important to find an influencer who is truly invested in the success of a brand, how social media can be used as a listening tool, and the importance of knowing the impact of your marketing plan.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Sep 1, 2020
Sep 1, 2020
19 min
In this unprecedented economic downturn, many companies are having to make tough decisions, including changes in staffing. On this episode, Talia Edmundson, Principal and Founder of HRnB Consulting, is talking with host Gene Marks about furloughs, layoffs, and firings. Hear as she breaks down the differences and talks about unemployment insurance, the impact on benefits, best practices for communication, how to keep up employee morale, and more.
Have you already or are you considering furloughing employees? Learn more about the health benefits implications.
If you have already reduced your staff and are thinking about recalling or rehiring your employees, find out what to do if those employees refuse to return to work.
Visit our Coronavirus (COVID-19) Help Center for more information on navigating your business.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Aug 25, 2020
Aug 25, 2020
15 min
With the current COVID-19 pandemic changing the landscape of education, parents have begun looking for solutions for remote and hybrid learning options. Seeing this shift, Alice Locatelli, co-founder of CoPod, saw an opportunity to provide families with support in their children’s learning. Hear as Alice talks with host Gene Marks about setting up a teaching pod business and the future opportunities in the education technology industry.
As schools reopen, employers will play a critical role in helping working parents maintain a balance between their personal and professional obligations. Find out what you need to know and how you can help support your employees during back to school time. And for help navigating the complexities of the laws and regulations surrounding this, try our interactive tool.
Visit our Coronavirus (COVID-19) Help Center for more information on navigating your business.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Aug 18, 2020
Aug 18, 2020
16 min
In the words of Gene Marks, host of the Paychex Business Series podcast, “Cash is King.” Listen in as Gene kicks off season two and talks about the importance of having cash reserves to help you survive unexpected challenges, and how having cash has helped business owners navigate the COVID-19 pandemic.
Visit our Coronavirus (COVID-19) Help Center for more information on navigating your business.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jul 29, 2020
Jul 29, 2020
34 min
In this episode, you’ll get to listen in on Gene’s wide-ranging conversation with Mark Cuban, who owns the Dallas Mavericks and appears on the popular TV show, Shark Tank. Hear Mark’s take on the different issues facing small businesses today, including government stimulus, health care, banking relationships, changing market dynamics, and what it will take to succeed in this time of “creative destruction.” Anyone who knows Mark Cuban knows he has strong opinions and viewpoints on most every topic. You’ll really want to hear what he has to say about the challenges – and opportunities – he sees for our communities, our economy, and our country.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jul 28, 2020
Jul 28, 2020
13 min
As businesses begin navigating the path of reopening, there is a lot for business owners and leaders to think about in the post-pandemic world. At the top of mind for many is the health and safety of employees and customers. In this episode, host Gene Marks talks with Paychex PEO Senior Risk and Safety Representative, Lisa Carboni, and Paychex Safety and Loss Representative, Todd Leone, about the new complexities and OSHA guidelines regarding COVID-19 and how to help keep your business safe. Hear as they talk about everything from the having a reopening plan and the importance of implementing a hazard assessment, to the different types of personal protective equipment (PPE) and what to know about when it comes to OSHA complaints.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jul 23, 2020
Jul 23, 2020
16 min
The community members of the Lower 9th Ward in New Orleans were still recovering from Hurricane Katrina when COVID-19 hit.
Just as many businesses began to struggle, so did those living in that area. As an essential business owner, Burnell Cotlon saw this first hand. As his customers came into the door of his market, the Lower 9th Ward Market, Burnell saw their struggles and decided to do what he could to help them out. Hear as he talks with Gene Marks about his experience as an essential business owner, how he’s working to help support his community, and the lessons he’s learned from the current pandemic.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jul 21, 2020
Jul 21, 2020
17 min
As the owner of a salon, Anthony Cristiano was not considered an essential business owner. So, when COVID-19 hit, he was forced to shut down his salon and furlough his employees. That’s when Anthony turned to the experts to help him navigate the challenges of the pandemic. Hear as he talks with Gene Marks about what happened when he closed his doors, who he turned to for advice, how he worked to make his staff comfortable, where he turned to for money, how he’s hoping to welcome customers back, and his thoughts on the future.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jul 16, 2020
Jul 16, 2020
13 min
After laying off his entire staff, opportunity came knocking for Keith Baldwin, co-owner of Spike’s Trophies. In one simple call, Keith decided to turn his trophy and awards company into a call center for New York State, allowing him to hire back his employees and train them to book appointments for COVID-19 tests, and later handle unemployment triage calls for the Department of Labor. Listen in as Keith shares with Gene Marks his experience completely switching up his business in order to keep his people employed, how he handled enticing his employees back to work despite the additional $600 of unemployment a week, and what his thoughts are on diversifying his business in the future.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jul 14, 2020
Jul 14, 2020
16 min
While COVID-19 caused the shutdown of many businesses, the e-commerce space saw a massive spike. As people were forced to stay at home, they turned to online businesses to provide them with what they needed. But the question on many people’s minds is, will the trend of online buying continue, or will things go back to ‘normal’ once we emerge from the coronavirus pandemic? Listen in as Founder and CEO of Quiet Light Brokerage, Mark Daoust, talks with Gene Marks about the impact the pandemic has had on the e-commerce business space, what that means for the future, and how the buying and selling of these online businesses have been affected.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jul 9, 2020
Jul 9, 2020
11 min
As businesses begin to reopen, many owners may be taking a serious look at the option of selling their company and move on. So, is now, during a pandemic, a good time to look into buying? Bob House, President of BizBuySell.com, talks with Gene Marks about the potential for those looking into buying businesses, including the impact the pandemic has had on the market, which industries may be a smart bet, financing options through the Small Business Administration, and more.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jul 7, 2020
Jul 7, 2020
19 min
The financial impact of COVID-19 is being felt by almost every business. But what if your chosen industry forces you to choose between turning down jobs, and putting yourself into situations where social distancing is not always an option? Hear from Justin McCallum, owner of Justin McCallum Photography, as he talks with Gene Marks about his experience navigating the current pandemic. Justin shares with Gene his experience applying for Pandemic Unemployment Assistance and other federal funding, his questions regarding contract protection with a force majeure clause, and how he plans to approach jobs in the future to ensure he is keeping the health and safety of himself, his loved ones, and his community at the forefront.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jul 2, 2020
Jul 2, 2020
17 min
It’s not always easy to keep a positive attitude, especially during times like this. But for Joy Gendusa, founder and CEO of the full-service marketing company PostcardMania, thinking negatively was never an option. Hear from Joy as she talks with Gene Marks about her experience with the COVID-19 pandemic, how she kept all her employees working, the importance of having cash reserves, and how her creative thinking and optimism have helped her survive this downturn.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jun 30, 2020
Jun 30, 2020
12 min
Whether they are looking to retire or have decided to move on from the increased complexities that have been brought on by COVID-19, there are many business owners who are considering selling. But is right now, in the middle of a pandemic, the right time to make a move? Bob House, president of BizBuySell.com and BizQuest.com says it just may be. Listen in as he talks with Gene Marks about why it may be a good time to sell, including a unique opportunity from the Small Business Administration to encourage buyers and the increased demand in essential businesses that is catching to the eye of prospective buyers. Bob also shares his advice on how to get yourself and your business ready to maximize your return and make it a smooth transfer of ownership.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jun 26, 2020
Jun 26, 2020
14 min
As businesses work to navigate the many challenges brought on by the COVID-19, finding ways to cut costs is top of mind for most. Insurance expert and Director of Virtual Sales at Paychex, Rob Ryan, says that with the unique circumstances brought on by the pandemic, business owners can look to their insurance policies for ways to save. Listen in as Rob talks with host Gene Marks about how to reduce workers’ compensation rates, why cyber insurance is more important than ever, and how to rethink health insurance offerings.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jun 24, 2020
Jun 24, 2020
18 min
Coming out of the COVID-19 shutdowns, business as usual is not what it once was. As companies start planning their reopening or begin bringing back employees, there is a lot to think about. Paychex Compliance Analysts, Kate Hill and Rachel Dowling, share with Gene Marks some best practices and considerations that employers should look at in order to protect their business and keep their employees safe. Hear as Kate and Rachel touch on topics such as handling health concerns and ensuring safety, confidentiality and employee rights, how to handle questions about telework continuation, and the importance of communicating clear, how well thought out business policies to help guide you.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Jun 22, 2020
Jun 22, 2020
16 min
Throughout the coronavirus pandemic, accounting firms have played a key role as advisors for their clients. For many firms this has been a defining moment, being able to continue operating remotely to help their small business clients navigate these tough times. In this episode, CPA.com President and Chief Executive Officer, Erik Asgeirsson, talks with Gene Marks about the importance of technology and cloud-based platforms as it relates to the accounting industry. Listen as Erik talks about how accounting firms who had technology in place have fared during the past few weeks, how COVID-19 has pushed other firms to invest and build their technology offerings, and what the future holds for accounting firms working as trusted advisors for businesses moving forward.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
Jun 19, 2020
Jun 19, 2020
16 min
As the nation begins to come out of the current coronavirus pandemic, and businesses, including franchises, start to reopen, the true effects of the shutdowns are emerging. In this episode, Gene Marks talks with President and CEO of the International Franchise Association (IFA), Robert Cresanti, and Senior Vice President, Government Relations and Public Affairs of the IFA, Matt Haller, about the effect of the pandemic on franchise owners across the country and how they used their creativity to making it through. Robert and Matt give insights and advice for franchise owners moving forward, including using communication as a foundation of managing change, how to encourage employees to return to work, whether they see the economy rebounding, and the opportunity for both existing and prospective franchise owners.
For more information regarding COVID-19 and your business, including workplace health, business continuity, payroll processes, health insurance, financial assistance, new legislation, and more, visit our Coronavirus (COVID-19) Help Center.
DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.