When you think of Amazon, small businesses are probably not the first thing that comes to mind. But maybe it should be. With more than half of the products sold on Amazon coming from small- and medium-sized businesses, Keri Cusick, Head of Small Business Empowerment at Amazon says small businesses are a fundamental part of their work. Hear what she has to say about what the company is doing to support small businesses, their focus on the customer experience, and what trends they’ve seen over the past few months.
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