Deemed as essential businesses, companies in the home service industry have had to rethink how they do business, including what they do, how they do it, and how they respond to customers throughout this pandemic. According to Angie Hicks, Co-Founder of Angie’s List, 90% of home service companies have made immediate changes in their procedures to cleaning, sanitation, and customer communication to ensure the safety of both their employees and their customers. But, in order to come out of these challenging times a stronger and better company, they have to think long term. Listen in as Gene Marks talks with Angie Hicks about how businesses need to adapt to these new times to not just survive the pandemic, but thrive afterwards.
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