Transforming Home Services with Jobber: A Unique CRM Platform

Now more than ever, having the right CRM platform is essential for your business, especially for those in the home services industry. On this episode of Paychex THRIVE, a Business Podcast, host Gene Marks is talking with the CEO and Co-Founder of Jobber, Sam Pillar. Take a listen to hear what Sam had to say about why and how he started Jobber, why it has become such an important product for the home services category, the user experience, and more.

Topics Include:

00:00 – Episode Preview
00:36 – Welcome, Sam Pillar
02:50 – Background in CRM software
05:08 – Introduction to Jobber
08:57 – The impact of the past year
09:47 – How Jobber raised capital
11:42 – A product for the home services category
13:48 – Transforming the home services category
15:42 – An operations management program
17:59 – How Jobber is changing these businesses
21:19 – The implementation model
22:29 – User experience
24:42 – Customization and software integrations
27:29 – Getting up and running with Jobber
28:48 – The generational transition of business owners
30:05 – An entrepreneurship opportunity
31:39 – Wrap up

 Have a guest or topic you’d like to suggest for the show? Submit your ideas here.

DISCLAIMER:
The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.